What does it mean if a company are a member of Travel Trust Association?

  It means that you can book your holiday secure in the knowledge that Travel Trust Association will protect...

 

It means that you can book your holiday secure in the knowledge that Travel Trust Association will protect you in the unlikely event of us becoming insolvent.

Should we, a member of the Travel Trust Association, for any reason financially fail or cease trading, the Travel Trust Association will liaise with the suppliers and Tour Operators to ensure that you holiday goes ahead unaffected. If for any reason this is not possible, they will administer a claim for a refund of money that you have paid to a member for your holiday.

All members of the Travel Trust Association have to abide by the member Code of Conduct. This is to ensure that the customers receive the best possible service.

How does Travel Trust Association provide 100% financial protection for me?

Every Travel Trust Association member deposits your money into the Trust Account. A Trust Account is a bank account designated to hold the customers’ money.

Your money remains in the Trust Account and is supervised by an appointed Trustee who is either a banker, chartered or certified accountant or a solicitor. Both the Travel Trust Association members AND the Trustee are required to authorise payments from the Trust Account.

In addition to being held in trust, you also have a financial guarantee from the Travel Trust Association.

TTA will guarantee the financial obligation of its Members up to a maximum any one passenger of £11,000. So if you paid £2000 we guarantee we will reimburse the loss of the £2000, where it is not available for you from the Trust Account.

Should the TTA member become insolvent, in most instances your money will still be held within the TTA member’s Trust Account by the designated Trustee, and available to pay for your holiday. If because of fraud or dishonesty the money is not there, then the guarantee is available to reimburse your loss. In some cases your holiday may continue as the providers or suppliers have already been paid. Where you have only paid a deposit and still have an outstanding balance, your holiday may be unaffected and by paying the balance your holiday will continue as planned. Where possible, attempts will be made to ensure that you can carry on with your original holiday arrangements.

To check our credentials and verify us in being full members, simply click here and enter our unique TTA members number, Q2788.

Don’t forget, and just as equallly important, is that we hold ATOL approval as well. ATOL is the UK’s financial protection scheme and protects you when you book a holiday with a UK ATOL holder. It will provide support so that you are not at a financial loss or without assistance abroad if your ATOL holder ceases trading. To veryfy our credentials withthe CAA (Civil Aviation Authorty) click here and enter our unique CAA numbwer T7539.